verified Safe and Reliable Transportation Across NYC's 5 Boroughs - Medical Appointments & Access-A-Ride
Specialists in transportation for medical appointments, hemodialysis, physical therapy and authorized Access-A-Ride services. We care for you and your loved ones with certified drivers and adapted vehicles.
Immediate Request
To request a ride, call dispatch or contact us on WhatsApp. Reservations are confirmed directly with our team.
Official Operations Base
6019 Roosevelt Ave, Ste 220, Woodside NY
Coordination & Inquiries
yulisab46@gmail.comService Area
Queens, Brooklyn, Manhattan, Bronx, Staten Is.
Community Commitment
Human, Punctual and Compassionate Service
NEMT Medical Specialties
We cover scheduled and routine trips with ADA-compliant vehicles and rigorous hospital-grade disinfection protocols.
Wait & Return
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Visits with cardiologists, oncologists, routine preventive checkups and recurring treatments with guaranteed wait and return.
Door to Door
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Fixed schedules and strict on-time priority with door-to-door assistance, so patients arrive rested for treatment.
ADA Compliant
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Adapted vehicles with ramps, four-point securement systems and drivers trained in patient assistance.
Same Day
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Comfortable, monitored rides from hospitals back home after outpatient procedures or hospital stays.
Comprehensive Metro Network
Our headquarters in Woodside, Queens gives us a strategic position to reach major medical and residential complexes in minutes.
Priority access and dispatch base on Roosevelt Ave. Fast service to Elmhurst Hospital, Mount Sinai Queens, NewYork-Presbyterian Queens and residential communities in Flushing and Jackson Heights.
Frequent Areas & Medical Destinations:
navigationHeadquarters: 6019 Roosevelt Ave
Woodside, NY 11377 (2nd Floor, Suite 220)
Our Core Values
Health can't wait and can't be neglected. We've designed every stage of the medical trip to eliminate anxiety, guarantee physical safety and treat every person with the dignity and care they deserve.
Full compliance with NYC TLC, NEMT and Americans with Disabilities Act regulations.
We monitor real-time traffic on New York's bridges and avenues to ensure early arrival for therapy and dialysis.
Personalized assistance from inside the residence to the clinic waiting room, including help with ramps and elevators.
We work with health plans, authorized Medicaid NEMT brokers and transparent private-pay arrangements with no hidden fees.
Trained staff fluent in Spanish and English, providing clear communication and comfort for Spanish-speaking patients.
Official Medical Coordination
Our dispatch team can help you arrange a ride by phone or WhatsApp.
To request a ride, call dispatch or contact us on WhatsApp. Reservations are confirmed directly with our team.
Direct Contact
Our services are Non-Emergency Medical Transportation (NEMT). If the patient is experiencing a critical or life-threatening medical situation, call 911 immediately.
Patient Stories
"My mother goes to hemodialysis three times a week in Elmhurst. Start Transportation has never let us down; the driver comes up to help her with the wheelchair and always arrives calm and smiling."
"As a discharge coordinator in Manhattan, on-time transportation is essential to free up beds. Start Transportation's dispatch is flawless and transparent."
"I use a power wheelchair and the securement system in their van is very safe. The driver speaks perfect Spanish and is extremely respectful."
We recommend scheduling at least 24 to 48 hours in advance to ensure the best vehicle assignment. However, our 24/7 dispatch line handles unexpected needs and same-day hospital discharges.
Yes, one companion or personal caregiver rides at no additional cost. Please let us know when booking so we can guarantee the right seating in the assigned vehicle.
We cover all 5 boroughs: Queens, Manhattan, Brooklyn, the Bronx and Staten Island, plus inter-borough trips to and from the major medical centers in the New York metro area.
We work with case coordinators, authorized NEMT brokers and New York State health programs. You can share your plan number so we can guide you on service assignment, or ask your broker to assign your trip to Start Transportation NYC Corp.
Yes, NYS Medicaid covers non-emergency medical transportation to covered healthcare services at no cost to eligible members. In NYC, rides are coordinated through Medical Answering Services (MAS). When scheduling with MAS, you or your medical case manager can request Start Transportation NYC Corp as your preferred transportation provider.
Yes, our specialized fleet includes Wheelchair Accessible Vehicles (WAV) equipped with ADA-compliant commercial hydraulic ramps or lifts, 4-point Q'Straint securement systems, and TLC-certified drivers trained in safe boarding and door-through-door assistance.
